HR issues are complex. Creative solutions for them can be simple though.

How do you control attrition rates among younger CSR’s? You inspire them. Below is an edited clip of a 5 minute video that brought about change and had the HR whatsapp team phones flooded with video messages (some even tearful) from across the country.

There was also a problem with motivation levels of retail employees at the exclusive stores IFB points (over a 1000) and IFB wanted to tell them they were doing a great job to motivate them. And we did in a clever way by showing them what goes on behind their backs when women get together and be bitchy, It was highly effective.